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Delete your account

1. Open Nouri account controls and sign in to the account you want to delete.
2. Select the Data tab. Export a backup first if you want to keep a personal copy.
3. Select Permanently delete your account, enter your current password, and type DELETE.
4. Review the confirmation and select Permanently delete my account.

Open secure account controls ↗

This action is permanent. Signing out or uninstalling the app does not delete your cloud account. If the service cannot complete deletion, it shows an error and lets you retry.

What the service removes

Successful deletion removes the active account, password hash, sign-in sessions, verification and recovery challenges, owned pending email jobs, cloud diary and owned cloud meal photos. Family membership, issued invitations and shared contributions are removed. If other family members remain, ownership passes to the earliest remaining member; an empty family is removed.

The app then clears that account’s cached diary and sync records on the device used for deletion. Your separate guest diary and other accounts’ diaries are preserved. If local cleanup is interrupted, the app keeps a cleanup marker and offers a retry.

Separate copies and retention

Exported files, other-device caches, some local photo files, operating-system backups, infrastructure backups and provider records are separate copies. Remove exported backups and device copies you no longer want. Deletion in the service does not remotely erase those files.

Service-protection records use keyed identifiers and expiry windows; they are not an immediate deletion guarantee for all infrastructure data. The operator’s final backup and retention schedule remains under review. See Data & privacy for the current data flows and publication status.

If you cannot sign in

Use Forgot password on the account screen to request a recovery code at your account email. Codes are short-lived, and delivery depends on a working receiving mailbox.

For account and privacy questions, contact info@nourigo.app. Include your account email and the request; never send your password, authentication codes or full diary by email. The operator must verify ownership before acting on a manual request.